Index

accidents, 43, 57, 203

advertising, 15, 137, 141, 142, 152-155

aeration, 141

annual tax return, 168, 178, 189 autumn, 197

banks, 147-150 bookkeeping, 69, 173-178 business planning, 20-29, 217 business stationery, 143

capital, 20, 32, 83, 84, 88 cash flow, 35, 38, 91 catalogue selling, 121 churches, 6 client records, 61 coaching, 16, 79 commercial market, 6 complaints handling, 212 contingency planning, 43 costs, 53 craft fairs, 158

debt recovery, 179-182 diary, 64, 67, 201 difficult people, 211 directories, 160 DIY, 118

domestic market, 5

earnings, 25, 27 economies of scale, 65 estate agents, 6 estimates, 94, 98 exhibitions, 158 expenditure, 168, 175

family/personal problems, 209, 210

financial health, 26

financing, 32, 91, 92

first aid, 209

full-time work, 4, 14

garden design, 80, 81 garden planning, 80, 81 gardening round, 51 guesthouses, 6

hiring machinery, 84 home-based nursery, 120

image, 135, 139 income, 175

Inland Revenue, 173-178 input tax, 172 insurance, 38, 44, 56, 90 internet, 221 invoices, 176, 177

late payers, 179

residents' associations, 6

lawn-cutting, 114, 191-198

legal action, 180, 215

sales, 143, 155, 176, 222-229

letterhead, 147

scarification, 190, 198

limited company, 34

schools, 6

local authority, 6

self-employed, 4, 11, 170, 205

self profile, 10, 48

manual systems, 61, 174

skills analysis, 7

market research, 9, 17

software, 174

marketing, 93

sole trader, 34, 169

minimum charge, 65

spin-oifs, 112

spring, 190-191

National Insurance Contributions, 170

staff, 182-185

net profit, 40

start-up costs, 31, 83

strategy, 24, 211

output tax, 172

stress, 204

summer, 194, 195

partnership, 34, 169

survival income, 27

part-time work, 4, 13, 28, 52, 219

surveys, 63

PAYE, 170

payment terms, 178

tax, 171, 189

personal computers, 60

telephone lines, 31

positive cash flow, 91

tools, 29, 30, 54, 83, 85

premises, 106

trading profit, 40

press interest, 159

tree surgery, 78

pricing, 58, 104

profit and loss, 40

VAT, 171-173

property management, 6

vehicles, 88

protective clothing, 209

waste, disposing of, 55

quotes, 94

weather, 186, 206

websites, 162

receipts, 36, 177

weed killers, 209

research methods, 128

winter, 199-201

working capital, 83

working capital, 83

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